1	INTERNET SERVICES FOR DELEGATES Presentation by Stefano Baldi Permanent Mission of Italy baldi@italyun.net
2	Working Group on Informatics Participation (open ended) Role Interface between ITSD and Diplomatic Community Activity Future developments
3	The handbook concept List of available services Easy consultation Easy reference Wide distribution Future editions
4	What is available PCs Internet Access E-mail Website Online resources (e.g. UN Journal) Documentation
5	UN free E-mail account
6	Online Tools and Resources Mission websites (http://www.un.int/) UN Journal online (http://www.un.org/Docs/journal/En/lateste.pdf) UN telephone Directory online (http://www.un.int/itsd/phonebook) Job opportunities (https://jobs.un.org)
7	UN Journal online Digital format extras
8	News and Analysis DAG HAMMARSKJÖLD LIBRARY
9	UN in the News Service
10	Documentation Services ODS – Official Document System http://www.ods.un.org/ods UN Journal http://www.un.org/Docs/journal/En/lateste.pdf List of future meetings http://conf.un.org/dgaacs/meetings.nsf http://www.un.org/esa/meeting.htm
11	Training UNITAR – IT Training 5 modules 1 - 2 months Dag Hammarskjold Library Internet search basics UN documentation basics
12	ITSD Activities for the diplomatic community Information Technology Services Division: Mission support Management of missions@un.int Helpdesk tel. 212 963-0952 missions-support@un.int
13	Future Services Role of WG on informatics in: Participation of other Int. Organizations WiFi Website Mobile New Information services
14	Links http://missions.un.int - Website of UN Missions http://www.unsystem.org - Websites of UN System http://baldi.diplomacy.edu - Everyday life of a cyberdiplomat http://www.diplomacy.edu/isl - Information Society Library